A Simple Lesson from Notre Dame
By: Jan BolickA few years ago, Art, Ryan and I went to South Bend, Indiana for the Carolina vs. Notre Dame football game.
It’s hard to know how you’ll be treated at away games. At some schools, there’s a bit of fun and funny razzing by fans who see signs that you’re from the other team. At other schools, there are boo’s. At a few, I’ve seen such open hostility that if I ever choose to go there, I hide my “colors” until safely in my seat.
I had never been to a game at Notre Dame and didn’t know what to expect.
When we checked into our hotel, the desk clerk said, “Welcome to Notre Dame”.
We went out to eat and the hostess said, ” Welcome to Notre Dame.”
The parking lot attendant near campus greeted us with, “Welcome to Notre Dame.”
As we walked around on campus, the volunteers manning the crosswalks said, “Welcome to Notre Dame.” Even the workers in the campus bookstore and the students selling hotdogs said, “Welcome to Notre Dame.”
It was a simple message.
Delivered consistently. And sincerely.
A perfect example of doing business with class.
P.S. We were so impressed, we wanted to spread the word in Chapel Hill. Take a look at the tips and tools offered at www.SignsForGameDay.biz
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