How Do You Manage Mistakes?

By: Jan Bolick
August 4, 2009

If you are like many managers and business owners, you are working hard to boost morale and productivity – trying to make the most of this tough year.

It’s extra hard to do during the dog days of summer and so at Business Class, we are continuing our focus on beating the heat - literally and figuratively.

If you read our July posts (archives available bottom of side bar), you know we are a big advocate of injecting a bit (or a lot) of fun into the normal work week. Mainly for the fun and sanity preserving impact. The resulting boost in morale, productivity and even customer loyalty are big bonuses too.

There are lots of “excuses” for doing this in August. Just take a look at the list of celebrations below. Some silly. Some serious.

In addition to these, we have dedicated the month of August to a very serious issue – and that is Mistake Management.

All month long, we will be sharing stories about how organizations handle mistakes.

How do you and your company manage mistakes?

Share your comments (in Comments box below or send an e-mail to jan@businessclassinc.com). And come back often throughout August to read about all the many ways to manage mistakes and the impact on morale, productivity and customer loyalty.

*****

August Celebrations

National Catfish Month

National Golf Month

National Eye Exam Month

National Panini Month

National Water Quality Month

Peach Month

Romance Awareness Month

And in case you are in the dumps because National Ice Cream Month is over, you will be glad to know about these two special dates:

August 14 is Creamsicle Day

August 26 is National Cherry Popsicle Day

If you need ideas for how to celebrate any of the events above, grab some here.

Filed Under Be a Better Manager, Get 2 Goal, Serious About Service 

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Comments

4 Responses to “How Do You Manage Mistakes?”

  1. Anonymous on August 11th, 2009 10:52 am

    Read: Celebrating Mistakes at http://www.businessclassinc.com/2009/08/05/celebrating-mistakes/

  2. Anonymous on August 11th, 2009 10:53 am

    Read “Whose Fault Was It?”: http://www.businessclassinc.com/2009/08/06/whose-fault-was-it/

  3. Whose Fault Was It? | Business Class Inc on November 7th, 2009 8:15 am

    [...] How Do You Handle Mistakes? [...]

  4. T.G.I.C.D. | Business Class Inc on November 9th, 2009 8:09 am

    [...] of nonsense, there’s a real good chance that it will help with some serious business like mistake management, productivity, morale, and even customer [...]

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