Happy National Popcorn Day
A fun and easy celebration.
Just bring in a few bags or a can.
Or a machine!*
Then you could celebrate every day.
After all the month of January is National Popcorn Month. And after that, we are all kind of “excuses” will pop into your head.
Customers will love it. So will your staff.
A great boost for morale and productivity.
*We’ve seen them at a variety of stores – table top models for as little as $49.99. Just be sure to check the fire codes in your office.
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Fire Department Show Signs of Good Business
Like many of us, the Chapel Hill Fire Department puts up a wreath as part of their holiday décor. For the past ten years, the wreath at the fire department has included a sign (below) which shows many signs of good business.
Chief Deputy Matt Lawrence is in charge of the “Keep the Wreath Green” campaign designed to remind citizens of the dangers of the holiday season and to urge them to do their part in preventing deadly home fires.
To help citizens do their part, the fire department pumps out information – online, in the media and at Christmas tree lots. Sure. Sure. We think we know all that stuff. But it’s a hectic time and all it takes is one hurried holiday moment.
Lawrence says, “It’s a terrible thing to go through at any time, but especially during the holidays.”
The fire department’s green wreath, illuminated with green lights, went up on December 1.
It stayed green for 21 days. Read more
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Coming soon…National Cat Herder’s Day
It’s a favorite of Business Class readers!
Get more details about National Cat Herder’s Day
so that you’re ready to celebrate on December 15.
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10 Common Jams-Remember Hamlet’s ham
This Quick List is a companion piece to our Leadership Quote of the Week: Remember Hamlet’s Ham.
Over time, jams have a way of sending morale and productivity to the gutter. Most jams have to do with a shortage of revenue or resources (time, money, people); an overage of costs or a misalignment of values.
Here are places to look for relief by using the very simple question: Read more
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10 Tips for Keeping the Main Thing the Main Thing
This Quick List is a companion piece to our Leadership Quote of the Week: The Main Thing.
The main thing is to keep the main thing the main thing.
Stephen Covey
It’s such a nice, simple quote with a catchy ring to it. Most people, though, find that keeping the main thing the main thing is not so simple.
Here are 10 tips for keeping the main thing the main thing.
Read more
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Quote of the Week: The Main Thing
Only 17 days til Hanukkah, 21 days til Christmas, 22 days til Kwanzaa, and only 27 days left in the year.
It can be a wacky time. Running in a million directions. Too many directions. Not getting anything done and/or not doing it well.
This week’s quote is a great reminder for leaders everywhere.
What IS the main thing?
It’s a tough question. We’re responsible for so many things. How in the world can we identify THE main thing?
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10 Marketing Ideas for December
December comes fully loaded with holiday oriented marketing ideas for your business. For tips on managing The Holidays, we hope you will take a stroll through Holiday Halls.
Here on this page, we wanted to present ideas and excuses for stirring up fun and hopefully sales…..ideas not directly associated with the holidays. Something unique to set you apart from the crowd. Here they are…10 quick and easy ways to stir up some sales. A potential side benefit is a boost to morale and productivity. All good for bottom line performance. Read more
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10 Ways to Be a Stronger Leader This Year
So maybe it’s not the best year ever…
but you want to make the most of what you have, right?
Which means protecting whatever revenue and earnings you have; doing your best to push through as many end-of-year deals as possible;
laying groundwork for next year; and if you still have a team, taking extra good care of them (and yourself) during December.
These things won’t happen if you let December craziness take charge. You must do so instead. Read more
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Secrets of Success from UPS Stores
Note: A perfect story for Customer Service Week.
Up until December of last year, I had always gotten good service from the UPS Store on Fordham Blvd in Chapel Hill, NC.
That was because owner Chris Derby was there, always as pleasant as a human can be, calmly and patiently guiding me through the myriad of choices available for getting a package delivered on time and on budget.
And then there was that Saturday in December. Read more
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Quote of the Week: Customer Service is not a department
This quote is perfect for any business, organization, department or group getting ready to celebrate Customer Service Week (first week of October). It’s also perfect for any other business, organization, department or group.
This attitude can be positive or negative. Whichever it is, it drains or boosts morale, productivity and overall performance.
Thought/Discussion Questions: Read more
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