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	<title>Business Class Inc &#187; DOING BUSINESS WITH HEART</title>
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	<link>http://www.businessclassinc.com</link>
	<description>Morale &#38; Productivity Building Resources for Business</description>
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		<title>Whole Foods Does Business with Heart</title>
		<link>http://www.businessclassinc.com/2010/04/11/whole-foods-does-business-with-heart/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://www.businessclassinc.com/2010/04/11/whole-foods-does-business-with-heart/#comments</comments>
		<pubDate>Sun, 11 Apr 2010 15:08:11 +0000</pubDate>
		<dc:creator>Jan Bolick</dc:creator>
				<category><![CDATA[Be a Better Manager]]></category>
		<category><![CDATA[Serious About Service]]></category>
		<category><![CDATA[DOING BUSINESS WITH HEART]]></category>
		<category><![CDATA[morale]]></category>

		<guid isPermaLink="false">http://www.businessclassinc.com/?p=12012</guid>
		<description><![CDATA[When I saw this sign in front of Whole Foods, I smiled and thought, "Wow!  How cool!"  Such a nice and clever touch.  A special way to connect with customers, even those who aren't expecting.   A little extra that  make every day ordinary service  extraordinary.



]]></description>
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		<title>Stefany Picquet Does Business with Heart at Starbucks</title>
		<link>http://www.businessclassinc.com/2010/04/06/stefany-picquet-does-business-with-heart-at-starbucks/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://www.businessclassinc.com/2010/04/06/stefany-picquet-does-business-with-heart-at-starbucks/#comments</comments>
		<pubDate>Tue, 06 Apr 2010 11:08:36 +0000</pubDate>
		<dc:creator>Jan Bolick</dc:creator>
				<category><![CDATA[Be a Better Manager]]></category>
		<category><![CDATA[Get 2 Goal]]></category>
		<category><![CDATA[Serious About Service]]></category>
		<category><![CDATA[DOING BUSINESS WITH HEART]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[productivity]]></category>

		<guid isPermaLink="false">http://www.businessclassinc.com/?p=11486</guid>
		<description><![CDATA[I didn't get to pick up The Daily Tar Heel(UNC's campus newspaper) this morning and so thank goodness for Twitter.  Because otherwise I might have missed reading about Stefany Picquet, otherwise known as "The Rock" at Starbucks.  She totally embodies the spirit that we refer to hear at Business Class as "doing business with heart".
]]></description>
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		<title>They Do Business with Heart at Phelps High in DC</title>
		<link>http://www.businessclassinc.com/2010/02/12/business-with-heart-at-phelps-high/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://www.businessclassinc.com/2010/02/12/business-with-heart-at-phelps-high/#comments</comments>
		<pubDate>Fri, 12 Feb 2010 12:08:38 +0000</pubDate>
		<dc:creator>Josie Johnson</dc:creator>
				<category><![CDATA[Be a Better Manager]]></category>
		<category><![CDATA[Serious About Service]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[DOING BUSINESS WITH HEART]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[productivity]]></category>

		<guid isPermaLink="false">http://www.businessclassinc.com/?p=8665</guid>
		<description><![CDATA[I teach at a public high school in Washington, DC. I am convinced that our custodial staff consists of some of the warmest men in the city.]]></description>
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		<title>VIETRI Does Business with Heart</title>
		<link>http://www.businessclassinc.com/2010/02/10/vietri-does-business-with-heart/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://www.businessclassinc.com/2010/02/10/vietri-does-business-with-heart/#comments</comments>
		<pubDate>Wed, 10 Feb 2010 19:08:10 +0000</pubDate>
		<dc:creator>Jan Bolick</dc:creator>
				<category><![CDATA[Be a Better Manager]]></category>
		<category><![CDATA[Serious About Service]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[DOING BUSINESS WITH HEART]]></category>

		<guid isPermaLink="false">http://www.businessclassinc.com/?p=8670</guid>
		<description><![CDATA[If you have seen their products in the stores or have spent any time on their website, you probably already have the feeling that  VIETRI does business with heart.  After having had the pleasure of spending some time with their management team, I can tell you that it's more than just a feeling.   Doing business with heart - whether they call it that or not - seems to be part of their culture - running deep and wide throughout their organization.  Here are two stories to demonstrate. ]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Genuine Concern &#8211; A Lesson from Dean Smith (shared by Phil Ford)</title>
		<link>http://www.businessclassinc.com/2010/02/09/genuine-concern-lesson-from-dean-smith/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://www.businessclassinc.com/2010/02/09/genuine-concern-lesson-from-dean-smith/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 21:08:02 +0000</pubDate>
		<dc:creator>Jan Bolick</dc:creator>
				<category><![CDATA[Be a Better Manager]]></category>
		<category><![CDATA[Get 2 Goal]]></category>
		<category><![CDATA[Serious About Service]]></category>
		<category><![CDATA[DOING BUSINESS WITH HEART]]></category>
		<category><![CDATA[genuine concern]]></category>
		<category><![CDATA[leadership]]></category>

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		<description><![CDATA[ A few years ago, I had the pleasure of interviewing former Carolina basketball player and coach, Phil Ford on the topic of business and basketball.  Here is a 2-minute excerpt from the interview.
]]></description>
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		<slash:comments>6</slash:comments>
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		<title>Movie of the Week:  Johnny the Bagger</title>
		<link>http://www.businessclassinc.com/2010/02/05/movie-of-the-week-johnny-the-bagger/#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://www.businessclassinc.com/2010/02/05/movie-of-the-week-johnny-the-bagger/#comments</comments>
		<pubDate>Fri, 05 Feb 2010 12:08:04 +0000</pubDate>
		<dc:creator>Program Coordinator</dc:creator>
				<category><![CDATA[Be a Better Manager]]></category>
		<category><![CDATA[Movie of the Week]]></category>
		<category><![CDATA[Serious About Service]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[DOING BUSINESS WITH HEART]]></category>

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		<description><![CDATA[When brainstorming what movie to feature in conjunction with our current theme  of insignificance (feeling too small or too powerless to make a difference)...and with our running theme of doing business with heart...it was obvious that we should feature a movie we first mentioned back in December of 2008.
It's called:  Johnny the Bagger.]]></description>
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