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	<title>Business Class Inc &#187; customer service</title>
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	<description>Bite-Size Bits for Business; Tools for Take-Charge, Make-It-Happen Leaders</description>
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		<title>Happy National Popcorn Day</title>
		<link>http://www.businessclassinc.com/2012/01/19/happy-national-popcorn-day/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
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		<pubDate>Thu, 19 Jan 2012 04:12:37 +0000</pubDate>
		<dc:creator>BusinessClassInc.com</dc:creator>
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		<description><![CDATA[A fun and easy celebration.  Just bring in a few bags or a can.  Customers will love it.  So will your staff.  A great boost for morale and productivity.]]></description>
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		<title>Fire Department Show Signs of Good Business</title>
		<link>http://www.businessclassinc.com/2012/01/04/chapel-hill-fire-dept/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.businessclassinc.com/2012/01/04/chapel-hill-fire-dept/#comments</comments>
		<pubDate>Wed, 04 Jan 2012 21:12:51 +0000</pubDate>
		<dc:creator>Jan Bolick</dc:creator>
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		<description><![CDATA[Like many of us, the Chapel Hill Fire Department puts up a wreath as part of their holiday décor.   For the past ten years, the wreath at the fire department has included a sign (below) which shows many signs of good business.]]></description>
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		<title>January Only Marketing Ideas</title>
		<link>http://www.businessclassinc.com/2011/12/30/january-only-marketing-ideas-2/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.businessclassinc.com/2011/12/30/january-only-marketing-ideas-2/#comments</comments>
		<pubDate>Fri, 30 Dec 2011 04:12:37 +0000</pubDate>
		<dc:creator>BusinessClassInc.com</dc:creator>
				<category><![CDATA[2 Little Time]]></category>
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		<description><![CDATA[Here they are&#8230; quick and easy ways to stir up some sales. A potential side benefit is a boost to morale and productivity. All good for bottom line performance. January is: Clean Up Your Computer Month Crimestoppers Month Get Organized Month National Soup Month National Stay Healthy Month National Thank You Month Skating Month &#160; [...]]]></description>
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		<title>10 Holiday Messages for Leaders Everywhere</title>
		<link>http://www.businessclassinc.com/2011/12/20/10-holiday-messages-for-leaders-everywhere/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
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		<pubDate>Tue, 20 Dec 2011 12:11:33 +0000</pubDate>
		<dc:creator>BusinessClassInc.com</dc:creator>
				<category><![CDATA[Be a Better Manager]]></category>
		<category><![CDATA[customer service]]></category>
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		<category><![CDATA[productivity]]></category>
		<category><![CDATA[sales]]></category>
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		<description><![CDATA[Use these tips and tools on a wide range of topics - safety, marketing, networking, sales, service - to help you and your team during the holiday season and beyond.]]></description>
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		<title>Quote of the Week: Remember Hamlet&#8217;s Ham</title>
		<link>http://www.businessclassinc.com/2011/12/12/quote-of-the-week-hamlets-ham/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.businessclassinc.com/2011/12/12/quote-of-the-week-hamlets-ham/#comments</comments>
		<pubDate>Mon, 12 Dec 2011 04:11:07 +0000</pubDate>
		<dc:creator>BusinessClassInc.com</dc:creator>
				<category><![CDATA[2 Little Time]]></category>
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		<category><![CDATA[Get 2 Goal]]></category>
		<category><![CDATA[Quote of the Week]]></category>
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		<description><![CDATA[Tis the season for strategic planning and holiday cooking - a perfect time to re-visit the story about Hamlet's ham.  It serves  as a reminder that a simple question can change the way we do business. Or the way we cook a ham.  

It's a story that left a jingle in Jan's head.  And that jingle is our quote of the week:  ]]></description>
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		<title>The End of Hamlet&#8217;s Ham</title>
		<link>http://www.businessclassinc.com/2011/12/11/hamlets-ham/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.businessclassinc.com/2011/12/11/hamlets-ham/#comments</comments>
		<pubDate>Mon, 12 Dec 2011 01:11:30 +0000</pubDate>
		<dc:creator>Jan Bolick</dc:creator>
				<category><![CDATA[2 Little Time]]></category>
		<category><![CDATA[Be a Better Manager]]></category>
		<category><![CDATA[Get 2 Goal]]></category>
		<category><![CDATA[Serious About Service]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[performance management]]></category>
		<category><![CDATA[productivity]]></category>

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		<description><![CDATA[Tis the season for strategic planning and holiday cooking - a perfect time to re-visit this story as a reminder that a simple question can change the way we do business. Or the way we cook a ham.]]></description>
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