It’s Not What You Know
This week’s quote is a message to leaders and workers and graduates everywhere.
It comes from a favorite story about customer service and career management.
Read more about it at: Read more
The Aveda Way
It was a gift card and my long time hairstylist being on maternity leave that finally nudged me in to the Aveda Institute for something other than Chamber of Commerce Business After Hours.
When I walked in the door, a young woman greeted me, escorted me to the scheduler for check in and then to the waiting area, where there were magazines, a water cooler and hot tea. All nice touches.
I grabbed a magazine but skipped the beverage.
But then…
Quote of the Week for Presidents Day
In celebration of President’s Day and Doing Business with Heart Month, we selected this quote from President Abraham Lincoln.
We often see what we look for. So…how about if we look for good? If we do, we’ll surely find it.
And all that good we find, mention and recognize…it’s fabulous for boosting morale, productivity and overall performance.
One final note – if we do find bad, it may very well be due to a battle of some kind. Read more
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Want to boost business? Be serious about service.
Jan has been asked to speak at the March meeting of the Chapel Hill-Carrboro Chamber of Commerce Small Business Roundtable.
Here’s the announcement from their website.
If you want to boost business, be serious about service.
Many business owners spend loads of time, energy and money working to bring in new customers; and then miss or ignore customers who slip out the door and never come back for more. Customers who were ready to buy, Read more
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Trick or Treat
Guest Post by Jan Boo-lickI was headed out of town last weekend to celebrate my sister’s 60 birthday. Her present was all ready to go but I wanted just a little somethin’ else. So on the way to vote at Carrboro Town Hall, I stopped in at Somethin’ Else on West Franklin Street.Would I get tricked or treated? Read more
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