Protected: 10 Dancing Skeletons

September 28, 2010 · Filed Under Be a Better Manager, Get 2 Goal, Quick List, Serious About Service · Enter your password to view comments. 

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Quote of the Week: Skeletons in your closet?

Doesn’t everyone have a skeleton (or two) in their closet?  Maybe no one will know.  For a little while anyway.

But pretty soon, insiders will find it.  And if it doesn’t scare them away,  they’ll get the message that skeletons are okay in your organization and pretty soon, that closet will be packed.

Outsiders will find out pretty soon too.  And it will certainly scare them away.

So for the sake of morale, productivity, customer loyalty and overall organizational performance…be a master of mistake management and put those skeletons to better use.  Read more

Need More Strength? What About Your Vendors?

February 19, 2009 · Filed Under Managing Tough Times · 1 Comment 

Note from Jan: This is part of a series on managing tough times. For full benefit, I encourage you to read the articles in sequence. For your convenience, here are the links to the first three:

#1 – 4 Musts for Managing Tough Times

#2 – Hunkering Down

#3 – Using All Your Strength.

Hope you enjoy!

Toiling away at your desk. Pouring over page after page of financial statements. Plugging “what if” numbers into spreadsheets. Maybe there is a mistake in the formulas? No such luck. Hopefully the staff will come through with some great ideas.

They probably will.

But while you are worriedly waiting, let me ask you this…..

Are you sure?

Are you sure you are using ALL of your strength?

Read more

Using All Your Strength

January 30, 2009 · Filed Under Managing Tough Times · 6 Comments 

Note from Jan: This is the third in a series on managing tough times. For full benefit, I encourage you to read: 4 Musts for Managing Tough Times & Hunkering Down before reading this article.

So —are you using all of your strength?

The best success I’ve experienced with big budget problems (other kinds as well) came about by involving others.  Staff members always came up with far more ideas than I did on my own (one time we came up with a list of 100 ways to save money!). Plus they were much more committed Read more

Hunkering Down

January 23, 2009 · Filed Under Managing Tough Times · 7 Comments 

This is a follow up to “4 Musts for Managing Tough Times“.  Please read that article before hunkering down to read this one.

PLEASE.  Don’t just hunker down.  It’s important to take charge.  Stay out there.  Act boldly.  AND then just in case… hunker down.

And please don’t read this article until you have set an expense reduction goal. If you are one of many who wants to skip this step, please go back and do this first.  Otherwise you’ll just be burning (your time) while reading.

Got your goal?

Good.

It’s design time!

If your goal isn’t huge and if you haven’t already spent some time searching for them – it may be real easy to spot ways to cut back with little pain and just enough gain.

If not – then another line by line study of each expense category may do the trick if you ask yourself questions like:

Read more

4 Musts for Managing Tough Times

January 15, 2009 · Filed Under Managing Tough Times · 3 Comments 

A group of business owners recently attended a workshop on doing business in a recession. The facilitator told them to cut costs, cut employee hours and raise prices.  When it was all over, many participants asked themselves and each other, “Okay but —- how?’.

As they talked about this, I could hear frustration in their voices. And could see fear on their faces. Or maybe I was projecting my own feelings – re-living some tough times of my own.

Yes - I’ve had lots of experience – not with a recession quite like this – but with major budget crunches. Very challenging ones. Lots of perseverance needed. And creative problem solving. And teamwork. Resulting in lessons learned that I’d like to share here - hoping to help anyone hoping for help.

Read more

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