There are millions of good resources out there about business and other life topics as well.
These are my time tested favorites in these categories.

On Creativity

A Whack on the Side of the Head: How to Unlock Your Mind for Innovation, by Roger von Oech
Jamming: The Art and Discipline of Business Creativity, by John Kao
What A Great Idea!, by Charles "Chic" Thompson


On Customer Service

Passion for Excellence, by Tom Peters and Nancy Austin
How to Win Customers and Keep Them For Life, by Michael LeBoeuf
In Search of Excellence, by Tom Peters and Robert Waterman
Moments of Magic, by Shep Hyken
The Customer Comes Second, by Hal Rosenbluth
Tips and Articles


On Delegation

The E-Myth Revisited, by Michael Gerber
The One Minute Manager Meets the Monkey, by Oncken and Blanchard
Zapp! The Lightning of Empowerment, by William Byham


General

The 7 Habits of Highly Effective People, by Stephen Covey
Emotional Intelligence, by Daniel Goleman
Working with Emotional Intelligence, by Daniel Goleman


On Leadership/Management

301 Ways to Have Fun at Work, by Dave Hemsath & Leslie Yerkes
Don't Fire Them, Fire Them Up, by Frank Pacetta
The E-Myth Revisited, by Michael Gerber
Getting Employees To Fall In Love With Your Company, by Jim Harris
Gung Ho!, by Ken Blanchard
Leading with the Heart, by Mike Krzyzewski
Lincoln on Leadership, by Donald Phillips
The One Minute Manager,
Leadership and The One Minute Manager,
The One Minute Manager Builds High Performing Teams,
The One Minute Manager Meets the Monkey,
by Kenneth Blanchard & others
Zapp! The Lightning of Empowerment, by William Byham
Fish!, by Stephen Lundin, Harry Paul & John Christensen
Tips and Articles


On Meetings

How to Make Meetings Work, by Michael Doyle & David Straus
101 Ways to Make Meetings Active: Surefire Ways to Engage Your Group, by Mel Silberman
75 Cage Rattling Questions to Change the Way You Work, by Dick Whitney


On Negotiation

Getting Past No: Negotiating Your Way from Confrontation to Cooperation, by William Ury
Getting to Yes: Negotiating Agreement Without Giving In, by Roger Fisher & William Ury


On Sales & Sales Management

Managing Major Sales, by Neil Rackham and Richard Ruff
Solution Selling, by Michael Bosworth
SPIN Selling, by Neil Rackham


On Time and Life Balance

The Complete Idiot's Guide to Managing Your Time, by Jeff Davidson
First Things First, by Stephen Covey
Following Through: A Revolutionary New Model for Finishing Whatever You Start, by Steve Levinson and Pete Greider
LIFEBALANCE, by Linda and Richard Eyre
7 Habits of Highly Effective Leaders, by Stephen Covey
Take Time for Your Life, by Cheryl Richardson
Timelock: How Life Got So Hectic and What You Can Do About It, by Ralph Keyes
Time Management: Get More Done with Less Stress by Efficiently Managing Your Time, by Marshall Cook
Time Management for Dummies, by Jeffrey Mayer
Fish!, by Stephen Lundin, Harry Paul & John Christensen
Tips and Articles

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