“Business Class”
a monthly e-zine for business owners, managers and professionals…
ideas & inspiration to boost morale, save time, increase productivity & build business.
Better business…better.
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Comments from readers of “Business Class”:
“Those are great suggestions. I have printed them off and have hung them on my wall! “ EL
“THANKS for sharing this very powerful insight. I really like your style! Plain, simple and forthright….we need more of this! “ ML
“Thanks for sending your news letter. After reading it, I decided to go talk to our IT department about what I considered to be a dumb rule. It isn't fixed, but at least I've shared and there's going to be an escalation to upper management. Sign me up for your next one.” KG
“Your timing is wonderful. I have had a recent "spinning out of control" moment ...or was it a day...or maybe a full week !! I recently decided to put my gym time on my calendar and guard it with my life, because my life (or the quality of it) indeed does depend on keeping my weight and blood pressure under control ! I will treat these "appointments" as if they were doctor's appointments., not to be missed !” LB
“Thank you for the message, Jan! I have already begun taking my time back. I drove through the "country" on the way to work this morning “ MG
“Thanks for the story – I was recently going thru some headaches, and as usual, I get this article from you. Thanks for the boost.” MC
“As always, thank you for such an uplifting story and the reminder that we all DO make a difference...we just have to decide what kind.” LD
“My boss passed your name along to me. I checked out your website and signed up for the newsletter. And boy am I glad I did! I just received my first e-newsletter from you, and it made my day. I went back and read a few of the others, too. You really give some great tips about customer service. Thank you for the service you provide through this free newsletter.” SC
“Please keep 'em coming. Your newsletter yesterday was fantastic. I hope you don't mind, I forwarded it to all my friends and family.” TB
“Thanks for the newsletter. It is the highlight of my month.” DC
“That was really wonderful, brought me to tears....once again. Thanks for passing that along.” Judy
“You are awesome! I have already bookmarked your address. At the next joint staff meeting, I am planning to include the four special stories from your last newsletter. I'll let you know how it goes. Hope you had a wonderful holiday weekend.” Jo
“Good story. It could not be any more timely for me. I am in the middle of a huge, no one specifically at fault, mess with [a project] that is very similar in nature. Hoping mine turns as well as yours. Take care!” EF
“What an uplifting newsletter! Thanks!” CM
“My favorite newsletter to date Jan - I was JUST down in hectic Atlanta myself - so could truly relate. We HAVE to find the bright side of life and remember our part in making it that way. You hit a soft "button" in me this morning. Thank you! S
“Thanks! The timing is perfect. Plus if the topic was worth writing about, I'm clearly not alone. And that is comforting. KW
“Your newsletter is a networking wonder. “ WH
“I love it! Truly great advice. I am inspired to live my weekend with passion ;-)” GG
“What a wonderful spin on an otherwise yucky situation! I truly love getting your up lifting messages!” GM
“Your information is of great value. There can never be enough customer service stories.” KV
“You sent this at just the right time.....just when I'm feeling more backed up than O'Hare airport you remind me to stop and smell the poinsettas.....every card may not be sent or present wrapped when the guests arrive (tomorrow), but just enjoy the time spent with family and friends....I'll try to keep telling myself this each night before I go to bed at 3am! “ KT
“I want to share this with my daughter. She is in 6th grade and wants to go on a school trip which includes staying overnight. But sometimes she gets anxious and the butterflies in her stomach make her think she is sick and the spiral starts. So maybe that imagine of staying on the accelerator could be of help!Thanks for another thought-provoking article.” K
“Thank you Jan! I needed that. My extended family’s traditions are starting to get on my nerves, and I need to simplify!” E
“Love getting these! The latest ham operator story is strong Your thoughts are a big help.” GM
“Great newsletter this month. I LOVE articles and stories relating to customer service. I've been self-employed for 8 years and have always strived to deliver the best customer service possible. Although I've had my share of mistakes and dropped balls, I'm proud to say that on many occassions my customers have complimented me for going "the extra mile.
Hearing stories of similar experiences from other business owners just reconfirms what I've believed even when I used to work for someone else... There's no substitute for good customer service. The rewards and dividends never cease to amaze me and it's the BEST form of advertising in business today. Thanks, Jan, for continuing to deliver an informative and impressive newsletter. I look forward to your next issue. Keep up the good work! Mike
“What a wonderful article!!! I am passing it along to my 24 year old son who is going through some upheaval right now. Thanks! “JM
“Funny you should send such a message as I have recently considered devoting more time to music, my passion.” MM
“What a wonderful message! We all have "power" if we can remember where we put it! Thanks for the inspiration!” CC
“Always an inspiration” - W
Business Class Inc
delivers programs, services and products
to support business owners, managers & professionals
who want to improve performance and get better results.
Better Business…Better
www.businessclassinc.com