Quote of the Week: On Courage & Confidence
A powerful quote. Help your team truly benefit from its wisdom by leading them through this fun, engaging and eye-opening exercise:
It will boost courage and confidence…
it will boost morale, productivity and overall performance.
You can use the above quote as background or wallpaper for your computer with just three clicks.
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Ready-2-Go Meeting – On Customer Service
Title: Doing Business with Heart
If you are trying to establish, build or nurture a customer service culture, here’s a Ready-2-Go Meeting segment using the concept of “Doing Business with Heart”. While it’s seasonally appropriate to introduce during Valentine season, it’s also appropriate to introduce and pursue all year long. By sharing heart stories in meetings, you:
- set a positive mood for the meeting and beyond.
- encourage participants to watch others who do business with heart.
- encourage participants to do business with heart – with internal and external customers.
- nurture a caring customer culture.
All of that by just sharing stories!
Here is a suggested plan for making heart stories a 5-minute agenda item for your regular staff meeting. Read more
Protected: Ready-2-Go Meeting – Document & Celebrate 2009
Protected: Ready-2-Go Meeting – Thanksgiving Inventory
Ready-2-Go Meeting – On Hell & Happiness
This is Pursuit of Happiness Week.
Happiness is a good thing to pursue at any time, especially if you feel like you are going through hell and trying to figure out to get through it.
Here is a great morale and productivity boosting meeting idea to use at any time…especially appropriate during Pursuit of Happiness Week. And especially helpful when you are going through hell. Read more
Protected: Ready-2-Go Meeting Plan – on communication
Protected: Ready-2-Go Meeting – on Customer Service
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