Low productivity, laziness, bad attitudes?

In celebration of Heart Month, Doing Business with Heart Month and Random Acts of Kindness Week, our Leadership Quote of the Week is:

Be kinder than necessary for everyone is facing some sort of battle.

Let us remember though that while Heart Month, Doing Business with Heart Month and Random Acts of Kindness Week will be over soon, the battles people deal with every day will not.

This week’s quote helps to remind us that when a person interrupts, pushes ahead in line, ignores us in the hallway or whatever it is that rubs us the wrong way or ticks us off – it’s probably not about us. And whatever it IS about, could be a good reason for the rest of us to try our best to do business with heart.

And it helps to remind us that the person on our team who isn’t doing what he’s supposed to do, is slumped at his desk or on the phone all the time…maybe it’s not because he’s a lazy slouch. And whatever the reason IS, could give the rest of us a good reason to try our best to do business with heart.

I’m not suggesting we put up with it or accept low productivity at the expense of our team. Because people who do business with heart love their work, really care and get the job done, and that probably can’t happen if Sam is being a slouch.

So – if Sam’s manager does business with heart and she sees Sam slouching, she will remember the above quote, give Sam the benefit of a doubt once or twice, and if it continues, tell Sam she has noticed and wonders if something is going on. Then she can listen and coach Sam with heart so that Sam can push himself through whatever battle he is facing.

Doing business with heart is a miracle worker for boosting morale, productivity, customer loyalty, staff retention and overall business performance. AND – it just feels good.

Do you know anyone who does business with heart? Will you tell us about it?

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If you haven’t already done so, sign up here for a Monday morning BOOST for you and your team – the Leadership Quote of the Week delivered to your email box each Monday morning.

Use the above quote as background or wallpaper for your computer with just three clicks.

1. Click on the image above or use this link.

2. Right click on the image that appears.

3. On the pull down menu that appears, click on “set as background”. Voila!

There’s still plenty of room on the left side of the screen for all your shortcut icons.

Note: If you don’t like your new wallpaper, go to your control panel. Select “Display”. Select “Desktop”. And then choose from the designs offered.”

Or print the PDF versions below. Just click on the printer icon in lower right corner of the image.


Problems with link? Try this.

One last note: In addition to bite-size bits for daily learning and reinforcement, we also offer on-site workshops and individual coaching, all tailored to the needs of the individual or organization. Contact Jan to discuss your needs: Jan@BusinessClassInc.com

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JB
JB

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This Post Has One Comment

  1. Good Morning Jan, I really like this mornings Quote (Feb 10th, 2014). This message is so true in life and needs to be shared. When you work with the public you do not show or share your problems so you really do not know what that person is going through. So, my hats off to you today and thank you for this.

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