More! More! I Need More Help!

February 26, 2009 · Filed Under Be a Better Manager, Get 2 Goal, Managing Tough Times · Comment 

Note from Jan: This is part 5 of a  series on managing tough times. For full benefit, I encourage you to read the articles in sequence. For your convenience, here are the links to the first four:

#1 – 4 Musts for Managing Tough Times#2 – Hunkering Down; #3 – Using All Your Strength;  #4 – Need More Strength?  What About Your Vendors?

Hope you enjoy!

What about your customers? Have you asked them for help?

Depending on the customer/vendor relationship, all kinds of things can be discovered by asking: Read more

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Need More Strength? What About Your Vendors?

February 19, 2009 · Filed Under Managing Tough Times · 1 Comment 

Note from Jan: This is part of a series on managing tough times. For full benefit, I encourage you to read the articles in sequence. For your convenience, here are the links to the first three:

#1 – 4 Musts for Managing Tough Times

#2 – Hunkering Down

#3 – Using All Your Strength.

Hope you enjoy!

Toiling away at your desk. Pouring over page after page of financial statements. Plugging “what if” numbers into spreadsheets. Maybe there is a mistake in the formulas? No such luck. Hopefully the staff will come through with some great ideas.

They probably will.

But while you are worriedly waiting, let me ask you this…..

Are you sure?

Are you sure you are using ALL of your strength?

Read more

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Little Hops

February 15, 2009 · Filed Under Get 2 Goal · Comment 

In a recent survey, readers shared the obstacles that get in the way of making their goals.

Things like time, energy, money, courage and other commitments.

That’s a big enough list to make most of us give up before we even begin.

Unless – well – whatever it is you really want , do you really want it?  Read more

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Doing Business with Heart – Part 2

February 12, 2009 · Filed Under Serious About Service · Comment 

Don’t you just love it when you find people who do business with heart?

People like Antwon, C.H., Frances, Laurie and Tommie.  People like Mr Rich at The Siena Hotel and Reggie at The Marriott and Kermit at Wellspring Grocery.  And by others at Sun Trust and Harris Teeter.  And at Kidzu and the Chapel Hill Museum and all who were involved in Art from the Heart.   If you haven’t read their stories, please do by going to People Doing Business with Heart.

Today, I’d like to share one more story.   A very special one  Read more

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People Doing Business with Heart

February 6, 2009 · Filed Under Be a Better Manager, Serious About Service · 9 Comments 

blue heartDon’t You Just Love It?  is our feature article about Doing Business with Heart.

Below is a collection of stories about People Doing Business with Heart.

I hope you will read and enjoy them. Add stories of your own. Share them with your co-workers. Invite them to add stories at Don’t You Just Love It? Read more

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