Reader Comments on Holiday Giving & Receiving

December 9, 2008 · Filed Under Be a Better Manager, Serious About Service · 1 Comment 

We recently asked readers about holiday gifts they had  received (from customers, colleagues or vendors) that they especially liked. Some of their responses:

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December 8, 2008 · Filed Under 2 Little Time, Seasonal · Enter your password to view comments. 

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Best Sellers

December 2, 2008 · Filed Under Be a Better Manager, Serious About Service · Comment 

A fantastic video: The Simple Truths of Service: The Story of Johnny the Bagger

Also: Amazon.com has just released a list of top selling business books in 2008.

I’ve listed a few of them below. Let your mouse hover over each title for a picture and more detail.

Look like some great gift ideas! For yourself or others.

Have you read any of these? If so, please share your comments.

Predictably Irrational: The Hidden Forces That Shape Our Decisions

Presentation Zen: Simple Ideas on Presentation Design and Delivery (Voices That Matter)

Nudge: Improving Decisions About Health, Wealth, and Happiness

The Back of the Napkin: Solving Problems and Selling Ideas with Pictures

Six Disciplines® Execution Revolution: Solving the One Business Problem That Makes Solving All Other Problems Easier


You can order these and other time tested favorites from The Business Class Book Club.