Reader Comments on Holiday Giving & Receiving

December 9, 2008 · Filed Under Be a Better Manager, Serious About Service · 1 Comment 

We recently asked readers about holiday gifts they had  received (from customers, colleagues or vendors) that they especially liked. Some of their responses:

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Traditions

December 8, 2008 · Filed Under 2 Little Time · 5 Comments 

There are all kinds of traditions at all times of the year.

Whether it’s the tradition of having pizza in the living room on the night everyone returns from spending separate weekends.

Or Tuesday lunches with the boys.

Or Wednesday date nights without the kids.

Or annual shopping trips for sisters.

Traditions can be powerful.

Reassuring. Grounding. Bonding.

The holidays are especially full of traditions.

Sometimes they need to change.

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Best Sellers

December 2, 2008 · Filed Under Be a Better Manager, Serious About Service · Comment 

A fantastic video: The Simple Truths of Service: The Story of Johnny the Bagger

Also: Amazon.com has just released a list of top selling business books in 2008.

I’ve listed a few of them below. Let your mouse hover over each title for a picture and more detail.

Look like some great gift ideas! For yourself or others.

Have you read any of these? If so, please share your comments.

Predictably Irrational: The Hidden Forces That Shape Our Decisions

Presentation Zen: Simple Ideas on Presentation Design and Delivery (Voices That Matter)

Nudge: Improving Decisions About Health, Wealth, and Happiness

The Back of the Napkin: Solving Problems and Selling Ideas with Pictures

Six Disciplines® Execution Revolution: Solving the One Business Problem That Makes Solving All Other Problems Easier


You can order these and other time tested favorites from The Business Class Book Club.

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